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Showing posts with label Consumers. Show all posts
Showing posts with label Consumers. Show all posts

Friday, October 14, 2011

Edmunds' CEO Gives Consumers A Voice On CAFE

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AppId is over the quota
By Jeremy Anwyl October 12, 2011

US CAFE Standards Boost Detroit - iStock.jpg

The proposed Corporate Average Fuel Economy (CAFE) standards are the subject of a Congressional hearing Wednesday, and I will be testifying. Congressman Jim Jordan, who chairs the House Subcommittee on Regulatory Affairs, Stimulus Oversight and Government Spending, will lead the hearing, which carries the official title of “Running on Empty: How the Obama Administration’s Green Energy Gamble will Impact Small Business and Consumers.” I will be testifying as to the consumer angle. But there will also be some interesting testimony covering the process by which the standards were developed. It seems regulatory agencies must follow certain rules when making rules, with the Administrative Procedures Act, being one. Apparently, the deal President Obama announced might not have all its procedural “I’s” dotted and “Ts” crossed.

It is also interesting how the emphasis with CAFE is shifting from the National Highway Traffic Safety Administration (NHSTA) to the Environmental Protection Agency (EPA.)  Part of this is because the EPA has far greater leeway when drafting rules than does NHSTA.  Another factor is that it was the EPA waiver granted to the California Air Resources Board that created the leverage for the Administration to get the automakers on board.  When you look at what has been released about the proposed standards, emissions do seem to be taking precedence over mpg.

A fair amount of this is political theater, but there should be enough substance to make things interesting.  After the hearings I will file a commentary with my impressions. Meanwhile, here is my submitted testimony:

Chairman Jordan, Ranking Member Kucinich and members of the committee, thank you for the opportunity to speak today on this most important issue. I have been tracking the progress of these soon-to-be proposed CAFE standards with a growing level of concern. Some of this concern comes from a conviction that setting standards -- which are essentially a set of manufacturing quotas -- is a poor way to achieve the worthwhile goal of reducing emissions.

CAFE also seems to be growing ever more complex, a recipe sure to yield inefficiency and unintended outcomes.

My comments this morning will focus on one particular concern. One we at Edmunds think about everyday and that is the automotive consumer.

I have three points to make this morning.

The first is that -- up until now -- consumers have been either ignored or misrepresented.

The second is that consumers matter.

The third is that consumers are definitely not on board.

The evidence that consumers have been ignored is everywhere. One of the clearest is this interim technical assessment prepared by EPA that listed the CAFE stakeholders. These included environmental groups, auto firms, labor unions, etc.  Even EV charging firms were seen as needing a seat at the table. But not the consumer.1 EPA defined stakeholders.jpg

Consumers matter because responding to their needs is what drives innovation and innovation is what should drive our economy. They matter because at the end of the day, they are the ones who will be asked to buy and drive the vehicles our government is potentially demanding the car companies build.

Most importantly, let me emphasize the consumer is not on board with the proposed standards. Now, I know there have been polls showing consumers “want” higher mileage standards. These polls are worse than meaningless; they are grossly misleading. Instead of polls, we should first and foremost be guided by what consumers are actually doing; by actual purchases. In the U.S. market, consumers have demonstrated a marked preference for larger vehicles, illustrated by sales as recently as last month.


2 category market share sept 2011.jpgEven when we look at sales within each segment, we see that sales are skewed towards vehicles with lower MPG.

3 what level of mpg did buyers select by segment.jpgA particular caution exists around the new, higher tech/higher mileage vehicles that have been introduced -- the very vehicles that the administration seems determined to mandate through the proposed CAFE standards. In these instances, it is not the car company that has not been “getting it.” They are delivering the goods. It is the consumer that is not interested.

4 alt fuel vehicle sales in sept 2011.jpgIn several cases cars are selling slowly even after large tax credits have been offered.  Further evidence of the consumer’s lack of sensitivity to fuel economy can be seen from the low take rates of hybrids for models with both standard and hybrid power trains available. Typical is the sales spilt for the Toyota Camry. The standard Camry, with 26 combined mpg, sold over 313,000 vehicles last year, the hybrid version, with a combined mpg of 33, only added less than 15,000. (For a share of sales of less than 5%.)

5 non hybrid vs hybrid 2011 camry.jpg

We also have to consider the possibility that the market demand for EVs and hybrids is already being met.  This would suggest that future offerings would not grow overall sales; they will just be shared among a greater number of models.

Any study of actual sales makes clear that—for the vast majority of consumers—fuel economy is simply not their primary motivating factor when purchasing a vehicle. It doesn’t mean they don’t care about fuel economy—just that other things are far more important.

Consumers decide which vehicle to buy based on a weighing of vehicle features and a judgment on which set of features best meets their needs. In other words, they make trade-offs. Price and fuel economy, for most consumers, represent costs. Passenger capacity, cargo space, towing ability, etc. represent features. Consumers are happy to pay less, or save fuel, but not if it means giving up features they deem important. This is key.

Edmunds can add a special clarity around this issue of consumer preferences and demand. Among our many data sets, we have a market simulation model that was developed working with leading academics.   This simulator can also be used to show how consumers weight various vehicle attributes in terms of importance. Following are the results of an analysis we ran for this committee.  Note that vehicle mileage accounts for only about 6% of why consumers purchased a particular vehicle.

6 vehicle attributes that matter most to overall market.jpgAs you would expect, the weighting does vary among vehicle categories.7 vehicle attribute weightings by segment.jpg

An argument has been made that consumers are better off with higher standards because any higher prices paid for vehicles will be made up for through savings at the pump. Any such conclusion depends heavily on the premium paid, the price of fuel and even if the consumer will own the vehicle long enough to enjoy any notional net savings.

Looking at the models where there is a hybrid and standard powertrain option, the current payback period runs between 6-9 years.

8 toyota camry hybrid roi.jpgMath aside, consumers demand payback periods far shorter than any models suggest will be forthcoming.  Our market model shows that over half of consumers demand a payback period of 12 months, or less.  Some might find this frustratingly irrational. My view is that it just shows that most consumers are not making purchase decisions based on fuel economy.

An obvious factor that can influence these consumer weightings of mileage importance is the price of fuel.  I have seen that when fuel prices jump there is an increase in the number of consumers who consider smaller vehicles and in some cases buy them. But these effects are not as dramatic as I have seen claimed. Further, they have been short-lived as consumers have quickly shifted back to larger vehicles, either because they grew accustomed to the higher price, fuel prices dropped, or a bit of both.

Looking at this data, an argument can be made that if fuel prices increased sufficiently, market demand could align with future CAFE standards. This is an interesting point but the increase—around a doubling of today’s price—would need to be far higher than even the most extreme forecasts deem likely. And we should also consider the chance that fuel prices in the mid-term could actually be lower than prices seen today.

9 compact car consideration and fuel cost.jpgI do have some good news: looking back, the auto industry seems to have delivered the impossible. They have added features, increased safety, elevated performance—and delivered increased fuel economy. Much of this during a period when CAFE standards were stable. I credit mostly the advance of technology and expect this progress to continue. But if mandates trigger an escalation of prices, a reduction in consumer utility or the adoption of technologies before they have been proven, consumers will react.  We saw this play out before in the late Seventies and early Eighties when the domestic auto industry, torn between mandates for greater fuel efficiency and consumer demand for larger vehicles, introduced a generation of truly awful vehicles. The reputational damage from this era lingers today.

Push too far, too fast and we could easily destabilize an industry that is a vital engine of our collective prosperity.

Jeremy Anwyl:  Chief Executive Officer of Edmunds.com. Follow @JeremyAnwyl on Twitter.



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Saturday, October 8, 2011

As Jittery Consumers Calm Down, Car Sales Could Take Off

AppId is over the quota
AppId is over the quota
Car sales could be on the rise in 2011 (Getty Images).

Some good omens are showing up in the consumer confidence indices and other economic indicators, spurring speculation about a big increase in car sales for 2011 -- perhaps even to 14 million units.

There are certainly no shortage of indicators to consult these days. They range from the obvious to the unusual, everything from the Dow Jones Industrial Average to the typical age of a vehicle on the road. Economists, analysts and market researchers use these measurements to figure out which way the economic winds are blowing and then estimate total vehicle sales for the coming year.

None is more aptly named than the Jitters Index. Published by CNW Marketing Inc., of Bandon, Oregon, it measures the level of consumers' concern about financial issues affecting their households, including gas prices, the cost of a child's education, and the state of their investments. Between November and December, the Jitters Index fell 1.8 points, suggesting that consumers are relaxing a bit about financial issues. It was the largest decline in more than three years.

By contrast, during the comparatively carefree month of January 2007, the index stood at just 3.84 points, more than three points lower than today. If the trend continues, CNW predicts that auto sales could be near 13 million units in 2011. That level would be up substantially from the abysmal 10.6 million in 2009 and the somewhat better 11.5 million in 2010.

The University of Michigan's Consumer Sentiment Index is roughly in line with CNW's analysis. It rose to 74.5 points in December, up from 71.6 in November and 67.7 in October. U of M researchers meanwhile forecast auto sales of 12.7 million units in 2011.

Financial services firm Morgan Stanley is betting on 14 million, based on consumers' improved credit situations.

Auto Sales Still Lower Than Normal

But Sean McAlinden, chief economist for the Center for Automotive Research, in Ann Arbor, Michigan, isn't ready to celebrate yet. "Let's not get giddy here." He notes about 15.2 million would be normal right now, given the age of the typical vehicle on the road and other factors.
"We are a long, long way from that, in the average 13 million sales forecast for 2011," he said in an email interview.

Nor is consumer confidence anything to brag about right now. Tim Nash, an economics professor at Northwood University in Midland, Michigan, says consumer confidence is a far cry from its level three or four years ago. For example, the Consumer Confidence Index compiled by the nonprofit Conference Board was in the 90s when the auto industry was selling 16 to 16.5 million vehicles a year in 2006 and 2007. Its current figure of 52.4 "has a long way to go as a basic indication of consumer confidence," he said.

The national unemployment rate is another obvious indicator to watch. It's declining, although a bit sporadically. "The unemployment situation is slowly, slowly getting better," said Charles Ballard, economics professor at Michigan State University.

Noting that the current 9.6 percent unemployment rate has already dropped below the psychological barrier of 10 percent, Ballard said it doesn't need to get back down to the 5 percent level from a decade ago to start having a positive effect on consumer confidence. It will promote at least some car sales as it continues on its course. "Any improvement in the unemployment situation will probably be reflected in small and steady improvements in the way people view the economy," Ballard said.

The stock market is another key indicator – and its direction has been unequivocally positive in recent months. The Dow Jones Industrial Average has climbed 1,500 points since September, up from about 10,000. Economists are crediting the rising market for the increase in luxury car sales during 2010. For example, BMW was up 8.5 percent in 2010, Mercedes-Benz 14 percent, and Cadillac nearly 10 percent. "The folks who come in and write the check for the big Mercedes, they're concerned with the stock market," said David Blitzer, chairman of the index committee at Standard & Poor's in New York.

Real Estate Troubles

By contrast, the middle-class families rely mostly on their homes as their store of wealth – and they have seen their net worth decline as prices have fallen. That has kept many of them out of the new car market, economists say. The S&P/Case-Shiller Home Price Indices are painting a dismal picture of the housing sector right now. The rebound in home prices is decelerating in 18 of the 20 metro areas that the indices cover, according to the latest report. Prices in six markets -- Atlanta; Miami; Charlotte, North Carolina; Portland, Oregon; Seattle and Tampa, Florida -- have hit their lowest levels since the national real estate meltdown started in 2006 and 2007. The housing industry will be on the mend once housing prices start rising faster than the rate of inflation, according to Blitzer. He would like to see a 2- to 2.5-percent annual increase in housing prices to help keep stagnant or falling home values from throttling the recovery.

"Clearly, for the majority of people the home is the biggest factor in their financial situation," Blitzer said. "One of the reasons that we still have unemployment between 9 and 10 percent is that we still haven't had a big housing recovery."

Incentives Declining

On the other hand, the current buyer's market in the retail car industry could become a distant memory once auto sales reach the 15-million level that many analysts are predicting for 2012. From the consumer's standpoint, perhaps, an automotive recovery won't be an unalloyed blessing. Even with the moderate improvement in sales recently, incentives are already on the decline. In the most dramatic examples, the drop for GM and Chrysler vehicles averaged hundreds of dollars between December 2009 and 2010.

"The more the recovery moves forward, the more pricing power businesses are going to feel that they have," Ballard said. "So automakers aren't going have to offer deep discounts to sell their vehicles."

The lesson for the consumer: even silver linings don't last forever.



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Friday, September 30, 2011

Consumers Are Buying Bigger, More Expensive Vehicles

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AppId is over the quota
Cadillac Grille (Autoblog)

Consumers are spending again, at least on cars. At dealerships across the country, big SUVs, luxury vehicles, and fully loaded smaller cars are flying off the lots. The trend toward expensive vehicles and models laden with pricey technology has been gathering steam, even in an otherwise weak economy.

Between June 2009 and September 2010, the average price paid per vehicle -- the so-called average transaction price -- has risen from about $23,500 to $27,229, according to CNW Marketing Research of Bandon, Oregon. In October, higher-end vehicles generally trounced their cheaper rivals in their percentages of year-over-year growth.

What’s Really Happening?

According to CNW figures, the average transaction price for vehicles has been climbing every month between January and September, ending up $1,400 higher than it was even at the start of the year. In another sign of our potential headlong flight into excess, sales of luxury cars, pickups and SUVs were up sharply in October. The improved pickups sales are also a sign that small businesses are venturing back into the market for work trucks, say analysts.

Cadillac sales rose 15 percent nationwide in October compared to a year earlier, the company said, and General Motors has had to ramp up production to meet demand. "Our biggest problem is that we can't get enough of them," said Otto Belovich, owner of Cherry Capital Subaru and Cadillac in Traverse City, Michigan.

Nationwide, Acura sales were up 24 percent in October, compared to the year-earlier figure. Porsche was up 28 percent and Lexus 46 percent, according to figures from AutoData Corp. and the AIADA. Audi, a perennial underperformer in the US market, was up 22 percent.

Affluent customers have headed back into the new car market before the middle class, says Paul Taylor, chief economist for the National Automobile Dealers Association. In doing so, they have skewed sales toward more expensive cars, trucks and SUVs.

Their return is an encouraging sign for the industry, said Cody Lusk, president of the American International Automobile Dealers Association (AIADA), a trade group representing dealers selling non-US brands. “We finally do have people with money getting off the sidelines and getting back into the market,” he said.

The luxury market’s re-awakening may be due to a change in the mentality of better-off car buyers and their improved financial situation. “For a while, the people with disposable income decided that, for whatever reason, they were just going to sit this out," Lusk said. “There was no reason to make a purchase. But now they are saying, ‘Enough of this. I am going to finally get the car that I’ve been wanting all along.’”

Other factors are playing a role in the luxury segment’s revival. Lusk credits the incentives that some luxury brands have been offering. “In other cases, it's a new product that they have rolled out at the right sweet spot."

A Truck Comeback?

Taken together, pickups and SUVs left passenger cars in the dust last month, accounting for 54 percent of the market and increasing a long-standing lead, according to J.D Power and Associates. Conventional luxury SUVs were up 15.3 percent, Taylor said. In a replay of an old game plan, General Motors scored big with its sales of SUVs and crossovers – which rose 36 percent in October, according to the Associated Press.

Low gas prices have certainly given SUVs a lift, offering long-standing fans of the vehicles an extra incentive to buy one. Some consumers may even worry that their favorite model may one day disappear from an automaker's lineup. "Consumers may be concerned that there may be less choice in the SUV market in coming years," Taylor said.

One sign of the concern: The average price for SUVs one to five years old has soared at dealer auctions since early 2009, climbing from about $13,000 to $22,000, according to AuctionNet, a data service for car dealerships.

Technology Trumps All

Consumers in all segments are showing a greater interest in expensive new technological features such as navigation, parking aids, and high-end audio, too. The options can easily boost the price of a new vehicle a few thousand dollars or more. "We are a gadget-embracing consumer society,” Lusk said. "You're also seeing that at the lowest levels of the market.”

Even his ever-practical Subaru customers are shopping for high-tech features these days, Belovich said. So are used-car buyers. In fact, it’s often easier to sell two-year-old, fully loaded vehicle than a base version of the new model. Used Cadillac SRXs with navigation don't linger on his used car lot for very long, he said.

What Happened To Cutting Back?

Meanwhile, sales for Smart and Mini, arguably two pioneers of the downsizing movement, were both down last month. While the Mini was down less than 2 percent, sales of the Smart Fortwo fell 60 percent, according to AutoData Corp. and the AIADA.

And the green car movement? Sales of the Prius, the standard-bearer of the green car movement, were down 13 percent compared to a year ago.

But Where Are The Middle Class?

Economist Taylor said the interest in more expensive vehicles correlates closely with a rising stock market. When relatively well-off customers see their net worth rise, they are more likely to buy a vehicle. “Stocks owned outside of retirement programs are important to luxury car buyers," he said.

Middle-class customers don't react to a rising market in the same way, he said. Most of their net worth is tied up in their homes, and housing prices have shown little or no appreciation after steep declines. As a result, many potential car buyers have stayed away from the market.

The U.S. auto market isn’t out of the woods yet. And despite the boom in sales of expensive vehicles, the numbers don’t necessarily suggest that consumers are going back to their old gas-guzzling ways, according to Lusk. The trend will be clearer when middle-class customers stop sitting on the sidelines and re-enter the market.

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