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Showing posts with label Internet. Show all posts
Showing posts with label Internet. Show all posts

Thursday, October 27, 2011

With the Internet, your car could be hacked

AppId is over the quota
AppId is over the quota
Okay, I’m having some fun with the classic New Yorker cartoon, but the message still holds true. On the Internet, nobody knows you’re a dog, or a slob, or more important, a badass criminal hacker up to no good.

That anonymity — one of the few serious flaws in the design of the Internet — is giving the bad guys plenty of cover and keeping society as a whole from fully benefiting from what the Internet has to offer.

And this situation is only going to get worse as we move to what’s been dubbed the “Internet of Things.”

It’s a world where the line between what’s a computer and what’s not a computer gets increasingly blurred, and every device we have looks, smells and behaves more and more like a computer. The smartphone is the most obvious example, but now you can add things such as cars, medical devices, household appliances, almost every device in your a/v cabinet and more. Increasingly, the things in our everyday infrastructure are gaining the intelligence and the processing power of computers, which means they’re also vulnerable to attack.

Cars vulnerable to attack? You bet. Researchers with iSec Partners recently demonstrated how it’s possible to force some cars to unlock their doors and start their engines by sending special text messages to a car’s anti-theft system. Also, the U.S. Department of Transportation has asked the security industry to help develop a roadmap to build “motor vehicle safeguards against cyber security threats and ensure the reliability and safety of automotive electronic control systems.”

Hacking medical devices
Meanwhile, at a recent BlackHat conference, security researcher Jay Radcliffe gave a talk about hacking medical devices. Radcliffe, a diabetic who is connected to an insulin pump and glucose monitor at all times, demonstrated how a malicious third party could transmit wireless commands to remotely disable his insulin pump.

This is scary stuff. Sure, security vendors will try to address each of these threats as they appear, but that’s just a continuation of the whack-a-mole solutions we’re largely stuck with today.

The real answer to securing the Internet of Things is to think about ways to change the Internet protocols themselves and introduce unequivocal authentication. Vint Cerf, recognized as one of the fathers of the Internet for his work in creating the TCP/IP stack used to build the Internet infrastructure, is on record as saying that one of the main things he wished he had done differently was authentication.

Amen to that. No question that the work Cerf and others did to make the Internet possible has been incredibly beneficial to society, but the lack of authentication gives the bad guys too much cover, making many of their actions virtually untraceable. On a broader level, reputations of individuals and companies have been unfairly damaged by anonymous comments and posts on the Internet, so that, for example, phony negative claims about a company show high up on search results. It’s gotten so bad that we’re now seeing the emergence of “reputation” specialists who promise to undo the damage caused by these posts.

The other main change Cerf said he wished he’d done was to start off with a larger address space so we wouldn’t have to make the transition from IPv4 to IPv6. IPv6 actually makes the issue of Internet security that much worse, because IP addresses are the true root of identity and we just added a staggering number of them — more addresses than the number of grains of sand on the entire planet Earth. Think of it as an IP jungle where snakes can hide and you’ll never find them.

Authenticate all
Now consider connecting all these devices, appliances and vehicles, and it’s easy to see that the idea of patching every one of them is, to put it mildly, naïve. What we need is more accountability on the network so that if, for example, you’re a power meter sitting on my house, I can authenticate that you are really Tom’s power meter and not some foreign hacker group trying to disrupt the grid. For that authentication to happen, it has to be built into the Internet protocols themselves.

I’m not saying this process is going to be easy. Cisco was a big pioneer and supporter of building authentication in email as an overlay, and we know from experience that it’s very hard to do after the fact.

But as we contemplate the Internet of Things and bring more and more nontraditional devices online, we have to realize that we’re very early in that process — exactly the right time to consider changes to the protocol that include authentication. For example, if we wait for every automobile in the world to be connected, going back and retrofitting them is going to be really, really hard.

Bringing this authentication to the Internet is going to take a big commitment by some major players, if not the industry as a whole. The time to get started is now. One cool idea would be if someone launched an XPrize type of competition to get the brainiest among us working on solutions. Other suggestions? I’m all ears. Let’s get the ball rolling.

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Tuesday, October 25, 2011

Why That Internet Price Might Not Be Real

AppId is over the quota
AppId is over the quota
Autoblog.com

File this one under the dangers of mixing traditional Brick & Mortar business practices with the immediacy and transparency of the internet. Glenn Hyundai of Lexington, Kentucky placed a slightly used Hyundai Genesis Coupe 2.0T on eBay Motors. There was no reserve, and a gencoupe.com forum member named McFly made a bid of $16,125 and won the auction. (Here's a PDF of the auction.)

Not a bad price, especially as the Gen Coupe in question had less than 5,000 miles on it and costs over $22,000 when new. McFly then secures financing from his bank to pay for the Coupe, makes the necessary travel arrangements to go pick up his car (he doesn't live in Kentucky) and calls the dealer to put down a deposit with his credit card. This is when things begin to go bad. We'll let McFly take it from here:

"I talk to the front desk secretary, ask her how to make my deposit for an Internet Sales deal I have, and she immediately transfers me to Eric Manley. I talk to Eric briefly and he laughs at me over the phone, 'Sorry buddy but you're not getting it for that price, he says. I tell him it's a deal that I have worked out with the Internet Sales guy, and I'm ready to make the deposit. He laughs at me again, and says, 'Sorry buddy, not for that price." It's obvious that this guy knows nothing about it, but it's odd that he won't let me make my deposit. He's clearly either confused or not the right guy."

Youch - and you know there's a Hyundai Assurance joke in there somewhere. No one wants to be laughed at, especially when you won the car in question fairly and in a legal manner on an eBay auction. McFly doesn't give up, and eventually finds out that the owner's name is Cy Dicken. He gets in touch with a guy named Tad, who called McFly supposedly to take his credit card info. It turns out that Tad is the person who placed the Genesis Coupe on eBay in the first place.

"Tad tells me that he's the one that made the deal (listed the eBay auction), and there is no way I'm getting it for that price, and that he doesn't care about the Legal Binding Contract that they have (the eBay auction). I'm not getting the deal.

"We argue back and forth for a while. He offers a Christmas card, and then a Turkey [sic] for compensation, while I tell him that I have a 'Legal Binding Contract' from them and that I'm not going away until I get my car or some compensation for this headache that they've put me through. He then says, that 'Sorry, car has already been sold, so you can't have it it's gone.'

"He says, 'We're going around in circles, you're not getting the car that I don't have here to sell you, and definitely not for that price. You've had a few people hang up on you already, why continue this? Didn't I tell you I was the owner.' All lies of course, as I tell him 'No you told me that you were Tad, not Cy Dicken, and everyone has been real nice so far, no ones hung up on me.'"

It goes on and on like this. To make a long story short, McFly didn't get the car at that price. We saw a similar case a while back when a Nebraska BMW dealer refused to honor an auction for a $60,000 M3. Due to pressure, they eventually caved in and agreed to let the car go for the price they sold it for. Still, you've got to wonder if the few thousand dollars both of these dealers feel they deserve is worth the headaches and bad press.

We contacted Glenn Hyundai to get their side of the story, but were passed around before ultimately being hung up on. We then contacted Hyundai USA, who told us, "We expect our dealers to contract in good faith with customers. We do not know the details of this transaction. But we hope the dealer and customer in question can come to a mutually beneficial agreement." We'll keep you posted if McFly's situation changes.

Note: after this story was first posted on Autoblog.com, a number of event transpired, which we'll list for you here:

UPDATE: Jalopnik.com reportedly spoke to Internet Manager Eric Manley, who said, "I don't know what the kid's problem is other than he's a little psycho." He's also threatening to sue the buyer because of "slander" and claims he "lost his mind."

UPDATE: From McFly: "Glenn Hyundai's lawyer called me (about 1 hr ago). He says that there have been numerous calls to the dealership today, and that I need to stop. I told him that I hadn't called since December (it was actually on 12/18/09 when I talked to Elizabeth McKinley about the last and final purchase order, which stated 'Not ebay internet price'). He said he found the information I posted on the internet, and to stop contacting the local news (which I haven't contacted, maybe someone else did, I don't know). He also asked that I take off all the information from the internet. If I don't comply that the dealership and he will take legal action. He asked me for my address so that he could send a formal letter requesting these things. He has my address, 'it's on the purchase order they faxed me,' I told him."

UPDATE: More from McFly: "Good news, Glenn Hyundai and I have come to an agreement. I am now taking the next step, and changing every one of my posts to reflect that 'This was a misunderstanding and we have come to an agreement.' I'll give the details of the agreement once everything has been finalized. Thanks so much for all the help that you've all given me."

No word on what the "agreement" is, nor what the "misunderstanding" consisted of. That said, all of McFly's posts have been changed to read, "This was a misunderstanding and we have come to an agreement."

UPDATE: If you're still calling the dealership to voice your opinion, please stop. There are reports that McFly could be in danger of losing the deal if calls to the dealership continue.

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