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Showing posts with label Smart. Show all posts
Showing posts with label Smart. Show all posts

Wednesday, October 12, 2011

10 Smart Cars To Buy Now And Drive For A Decade

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AppId is over the quota

Remember when automakers offered customers all kinds of incentives to flip their cars and trucks every three years? Cheap lease deals and seven year loans were catnip to many a driver who wanted to be seen in fresh wheels. So pervasive was incessant car flipping that many car owners became “upside down” on their car loans as unscrupulous dealers and ignorant buyers allowed customers whose trade-ins were worth less than what was owed to roll forward the shortfall into a new loan on a new car. Thus, consumers were financing 120% and more of a new car’s value at closing.

Not any more. Reckless financing deals took down Mitsubishi in the U.S., and ultimately contributed to the falls of GM and Chrysler. The companies have closed and consolidated so many factories that they aren’t over-producing cars and trucks like they used to.

Consumer research and trend analysts are telling carmakers to get ready for slow growth from this year’s projected 11.5 to 12 million new vehicle sales because the hammering of home values and 401k accounts is going to keep people in their vehicles for a good seven or eight years and maybe more.

The good news, even for people who aren’t wild about the prospect of holding on to the same wheels for a decade, is that automakers are making longer term ownership more possible through better engineering and overall quality. J.D. Power’s Vehicle Dependability Study (VDS), which ranks cars based on surveying car owners about three years of ownership, showed this year that Detroit automakers continue to narrow the long term quality gap between them and the leading Asian makes. Twenty-five of 36 vehicle brands have improved in long-term dependability in 2010, compared with their performance in 2009. And for the first time in the history of the study, a Detroit model, the 2006 Buick LaCrosse, had the lowest incidence of problems. Seven of the top ten models in this year’s ranking were from General Motors and Ford.

To come up with this list, we looked at three years of J.D. Power’s VDS Studies to see which vehicles showed up in the top three positions in their segments over 2008, 2009 and 2010, which would reflect vehicles sold in 2005, 2006 and 2007. Those were the LaCrosse, Toyota Prius, Honda Ridgeline and CR-V and BMW Z4. But we don’t want to be chained to Power’s rankings. We also added to our list--for reasons of our own scrutiny of the products, their history and various rankings -- the Volkswagen Jetta TDI, Hyundai Elantra Touring and BMW 3 Series.

There are other vehicles that could have been added to the list if we expanded it. The Lexus ES350 sedan, Subaru Outback and Toyota Corolla each have reputations and data to make them good choices for a decade, as well. But to keep the list to ten models, we were a bit ruthless, and wanted to add some models like the Jetta TDI and Hyundai, which we feel are good bets with some added benefit of being fun to drive and not such obvious choices.

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Saturday, October 8, 2011

After A Few Years, Smart Proves It Isnt

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The 2010 Smart Fortwo (Daimler).

With fuel economy on everyone’s mind in 2008, the pint-sized Smart Fortwo brought its eccentric styling and European flair to the United States looking to tackle a new market. The Fortwo was designed for crowded urban driving and its ability to squeeze into parking spaces and maneuver through dense traffic was unchallenged. Sure, it may have seemed out of place on American roads, but the Fortwo had qualities that many drivers found valuable. Gray-market importers had managed to sell enough Smarts earlier in the decade that it forced DaimlerChrysler’s hand to officially import the vehicle into the U.S., and it looked as though Smart had a promising life ahead of it in America.

Just two years later, however, Smart’s outlook is gloomy. According to some staggering data compiled by CNW Research, drivers of the Fortwo are dissatisfied with their cars. In fact, CNW says that a mere 8.1 percent of New York City owners -- essentially the Smart’s target market -- claim that they would purchase a Fortwo again.

To put that statistic in perspective, the next lowest vehicle charted by CNW is the Chrysler Sebring -- at 37 percent. And the current-generation Sebring is arguably the biggest automotive disaster since the Pontiac Aztek. Given that brand loyalty is one of the most important and cost-effective ways to generate sales, the future of Smart in the U.S. looks uncertain at best.

Driver Discontent

According to Art Spinella of CNW Research, the company compiled its data after sending out surveys to consumers.

“[The] data comes from our monthly Purchase Path surveys (about 18,000 phone interviews per month) as well as brand specific mail surveys. In Smart's case, we used a combination of both, receiving over 1,200 Smart owner responses. One of the standard questions in the brand surveys and most of the Purchase Path interviews is if the owner would replace the current vehicle with another of the same brand.”

So what has motivated so many Fortwo drivers to grow unhappy with their cars in these surveys? There have been a few factors working against Smart, led by declining gas prices. But poor ride quality and the impracticality of the two-seat Fortwo also play into owner dissatisfaction. According to John Neff, editor-in-chief of AOL Autos’ partner site Autoblog, the Fortwo forces owners to make serious compromises, something they’re increasingly unwilling to do.

“With gas prices relatively stable and larger vehicles coming to market with better fuel efficiency, not many buyers are willing to accept the Fortwo's size and quirky driving manner,” Neff said.

The Smart Fortwo has also been panned for having an unrefined “automatic manual” transmission and not delivering the extraordinary fuel economy that some expect.

Spinella echoed Neff’s sentiments, adding that “the vehicle of choice as a replacement was the Mini or a conventional small car, such as [the Chevy] Aveo, [Honda] Fit, [or] Scion xB, which has far more interior space for passengers and can generally be driven on longer trips at highway speeds with more comfort.”

Perhaps the most important force working against the Fortwo right now, however, is the fact that the novelty seems to have worn off. According to CNW data acquired from consumer surveys between 2006 and 2010, the majority of drivers of the Smart Fortwo actually bought the car because of its looks and uniqueness, which they deemed more important than its fuel economy, friendliness to the environment, or fun.

But apparently eccentric looks are not making up for the widespread driver dissatisfaction. Smart did reprogram the transmission of early models that gave car reviewers so much grief, but that’s essentially the extent of the changes made to the car since its introduction. Given that Smart doesn’t have much to add to its sales pitch, sales numbers will continue to fall.

“Without new products or even significant upgrades, existing customers have no reason to re-up with the brand, and if their wants or needs have changed to require a different type of vehicle, Smart doesn't have anything to sell them. Simply put, the novelty has worn off the Fortwo,” said Chris Paukert, executive editor at Autoblog.

The Future

It is widely believed that since its initial launch in Europe in 1998, Smart has never turned a profit for corporate parent Daimler, making the brand’s weak performance in the U.S. particularly troubling. Smart USA has recently undergone a management shake-up, with new president Jill Lajdziak, the former general manager of GM’s now-defunct Saturn brand, taking over at the beginning of the year. In an effort to boost sales, a new leasing program was launched in January. Smart plans to deploy a pilot fleet of electric Fortwos in October, with a stated goal of retail sales in 2012.

“While the new EV model will generate some buzz, its limited range and practicality will still rule it out from consideration among most consumers. Further, it remains to be seen if the electric model will be priced where Daimler can turn a profit -- or even break-even,” Paukert explained.

There is another short-term ray of hope, at least according to Neff: “Another spike in fuel costs, which is likely to happen at some point, could see Fortwo sales in the U.S. quickly rise again.”

After all, the Fortwo did enjoy its only measure of success while gas prices were high. Another shock to the system could have people flocking back to Smart dealerships, potentially buying time for the company to right its ship.

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Saturday, September 10, 2011

Shop Smart for the best car deals online


Buy smart for the best car deals online. In this informative article and find how, to avoid such as fraudulent vehicle sales. Find out how to protect yourself and your wallet, if you are a new or used vehicle over the Internet to buy.

(NAPSI) - savvy car buyers know that now is the best time, a car with small-car prices fall is expected to buy. More and more of these automobile buyers buy online unmatched convenience, selection and value.

In an effort to protect of the rights of online car buyers on very much, the FBI Internet Crime Complaint Center (IC3) has recently released a public service announcement urging consumers pay attention to fraudulent vehicle sales claims and use only trusted sites such as eBay Motors.

IC3 is warning consumers about scams, the hijack trusted brands and vehicle protection programs such as the eBay Motors. Consumer complaints increased 25 percent in 2010, will cost about $1,000 per hour according to IC3 car shopper.

For example, a salesman at a different location than eBay may invoke that he offers to eBay vehicle protection program of the buyer confidence and the purchaser to him money for a car wire, which he himself does not convince. However only cars able to provide bought and sold right up to $50,000 in vehicle protection eBayMotors.com. Through the use of the logo and the name of the reputable sites, are attract fraudsters consumers from the secure e-commerce Web sites such as eBay.

The FBI IC3 and eBay Motors auto tips, online savvy shopper on a deal you result. The following three tips of these experts will:

1. Research, and verify the car.

Go beyond the information in the cars for sale. Get vehicle history reports sure his mileage and vehicle. Check the title and rent a control service to view, to the car before you buy.

2. Check the person background.

Study of the seller ratings, feedback and comments. Communicate directly with the seller by phone or through secure channels such as the correspondence to ensure my eBay Message Center is authentic.

3. Never send payments via wire services.

Never use Western Union, MoneyGram, or other news services, - bank transfers are OK. If you pay cash want to do this in person and get a receipt.

Consumers who suspect fraud if car online should reimburse shopping with the FBI IC3 at www.ic3.gov and with eBay at car@ebay.com. Buyers can visit ebay.com/tips for additional advice on safe online shopping.

Online car shopping offers customers the ability to find great deals on vehicles with the comfort of shopping their schedule of an inventory far larger, which is found locally. Through the use of secure, trusted and reputable online marketplaces can consumers ensure they have safe and rewarding shopping experience.

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